(817) 768-7132

SMS Terms & Conditions

SMS Consent Communication

The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

Types of SMS Communications

If you have consented to receive text messages from Colburn Insurance Agency , you may receive messages related to the following:

  • Marketing updates
  • Policy reminders or renewals
  • Billing and account notifications
  • Customer service or support messages

Example: “Hello, this is a friendly reminder of your upcoming appointment with Dr. [Name] at [Location] on [Date] at [Time]. You can reply STOP to opt out of SMS messaging from Colburn Insurance Agency at any time.”

Message Frequency

Message frequency may vary depending on the type of communication. For example, you may receive up to [X] SMS messages per week related to your appointments, billing, or account notifications.

Example: “Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status.”

Potential Fees for SMS Messaging

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

Opt-In Method

You may opt in to receive SMS messages from Colburn Insurance Agency by submitting an online form.

Opt-Out Method

You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

Help

If you are experiencing any issues, you can reply with the keyword “HELP” for assistance. You may also reach us directly at (817) 768-7132 or on our Contact page for additional help.

Additional Options

If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms or opt out at any time as described above.

Standard Messaging Disclosures

  • Message and data rates may apply.
  • You can opt out at any time by texting “STOP”.
  • For assistance, text “HELP” or visit our Privacy Policy page.
  • Message frequency may vary.